Terms of service
TERMS OF SERVICE
Last updated: February 25, 2026
OVERVIEW
Welcome to Auralis! The terms "we", "us" and "our" refer to Auralis. Auralis operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Auralis is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - PRODUCTS AND SERVICES
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.
SECTION 3 - ORDERS
We reserve the right to refuse or cancel any order for any reason at any time. You may be asked to provide additional information to verify your order.
All orders are subject to product availability. If we experience difficulty processing your order, we will attempt to notify you using the contact information you provided.
For information about returns and refunds, please see our Refund Policy.
SECTION 4 - PRICING AND PAYMENT
All prices are listed in Euros (EUR) or US Dollars (USD) depending on your location and include applicable taxes where required by law.
We reserve the right to change prices at any time. The price charged will be the price displayed at the time you place your order.
Payment is due immediately upon placing an order. We accept various payment methods as displayed during checkout.
SECTION 5 - SHIPPING
Shipping times and costs vary depending on your location. Please see our Shipping Policy for detailed information about delivery times, shipping costs, and tracking.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Auralis or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or services that we do not monitor, control, or have input over. You acknowledge and agree that we provide access to such tools "as is" without any warranties, representations or conditions of any kind.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
Our Services are powered by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your information may be transferred through and stored on Shopify's servers. By using our Services, you also agree to Shopify's Terms of Service and Privacy Policy.
SECTION 9 - PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
SECTION 10 - USER COMMENTS AND FEEDBACK
If you send us creative ideas, suggestions, proposals, or other materials ("Feedback"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use any Feedback that you send us.
We are not obligated to keep any Feedback confidential, pay compensation for any Feedback, or respond to any Feedback.
SECTION 11 - ERRORS AND INACCURACIES
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
SECTION 12 - PROHIBITED USES
You may not use our Services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our Services.
You agree not to:
- Use our Services in any way that could damage, disable, or impair our website
- Attempt to gain unauthorized access to any part of our Services
- Use any automated system to access our Services
- Transmit any viruses, malware, or harmful code
- Harass, abuse, or harm another person
- Impersonate any person or entity
SECTION 13 - TERMINATION
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.
Upon termination, your right to use the Services will immediately cease.
SECTION 14 - DISCLAIMER OF WARRANTIES
Your use of our Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied.
We do not warrant that:
- The Services will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Services will be accurate or reliable
- The quality of any products, services, or information purchased will meet your expectations
SECTION 15 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Auralis and its suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses resulting from your use of or inability to use the Services.
SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Auralis and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Services or your violation of these Terms of Service.
SECTION 17 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
SECTION 18 - ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Auralis regarding the use of our Services.
SECTION 19 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.
SECTION 20 - CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the Services following any changes constitutes your acceptance of the new Terms of Service.
We encourage you to review these Terms periodically for any updates.
SECTION 21 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Business name: Auralis
Owner: Ana Isabel Quintana Gonzalez
Address: Covadonga, 15, 33690 Lugo de Llanera, Asturias, España
Phone: 624026462
Email: hola@auraliseurope.com
VAT number: 11426065X